Business Architect - Customer Master Data (Consultant)

Location: Vienna remote / EU
Type: Contract / Consultancy

Start: 1st January 2026

We are looking for an experienced Business Architect or Senior Consultant to support us in shaping our new Customer Master Data solution. This role is key in helping us understand cross-country business requirements, identify overlaps, and define a future-proof, group-wide approach to customer data.

What you will do

• Perform a “fresh-eyes” assessment of the functionalities we have developed so far

• Compare these with our legacy systems and existing ecosystem to identify gaps, risks, and improvement opportunities

• Align findings with group-level requirements across multiple countries

• Propose a clear, actionable, and scalable solution for our new customer master data platform

• Deliver tangible outputs including recommended attributes, workflows, potential pitfalls, and key design principles

• Support us in building a modern, long-term solution that avoids the limitations and historical decisions of legacy systems

What we are looking for

• Proven experience in large-scale or cross-country business solution design

• Strong analytical mindset and ability to structure complex requirements

• Demonstrated track record of delivering similar studies or transformation projects

• Deep understanding of customer master data, business processes, and current market standards

• Ability to translate analysis into practical, implementable recommendations, not just presentations

Why this role matters

We are building a solution intended to serve both head-office and group-level needs for years to come. This role is crucial in ensuring we take the right direction and avoid repeating old patterns from legacy systems.

Responsibilities would include:
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Conducting thorough assessments of business demands related to customer master data.
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Analyzing data requirements and identifying overlaps and discrepancies across different regions in EU.
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Collaborating with stakeholders to design integrated data management solutions.
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Developing strategies to streamline customer data processes and ensure compliance with regional regulations.
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Providing insights and recommendations for optimizing data architecture and governance.